Privacy Policy

This Privacy Policy explains how InHouse Dental (“we”, “us”, “our”) collects and uses personal data in connection with the InHouse Dental platform.

This policy applies to:

• Visitors to the InHouse Dental website
• Dental practices using the InHouse Dental platform
• Authorised staff members of those practices

Our role

InHouse Dental provides a software platform that enables dental practices to operate and administer their own dental membership plans.

• For practice users and staff, InHouse Dental acts as a data controller.
• For patient membership data processed via the platform, InHouse Dental acts as a data processor, processing data on behalf of the relevant dental practice (the data controller).

Information we collect

We may collect and process the following information:

• Names and contact details of practice users
• Login and account information
• Practice configuration and usage data
• Technical information (such as IP address, browser type and device data)
• Communications sent to us, including support enquiries

We do not determine the content of patient membership data entered into the platform by practices.

How we use information

We use personal data to:

• Provide and operate the InHouse Dental platform
• Manage user accounts and access
• Provide customer support
• Improve platform functionality and security
• Comply with legal and regulatory obligations

Patient data

Patient personal data processed through the platform is controlled by the dental practice operating the membership plan.

Patients should refer to the privacy notice provided by their dental practice for information about how their personal data is used.

InHouse Dental processes patient data only in accordance with the instructions of the relevant practice.

Data sharing

We do not sell personal data. We may share data with trusted service providers (such as hosting, email and payment infrastructure providers) solely for the purpose of operating the platform.

Data security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.

Your rights

Practice users have rights under UK data protection law, including the right to access, correct or request deletion of their personal data.

Requests should be directed to:
[insert contact email]

Contact

If you have questions about this Privacy Policy, please contact:
[insert contact email]